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Nudge Terms of Service

Effective date: November 9, 2026
Last reviewed: November 8, 2026

1. Acceptance of Terms

These Terms govern your access to and use of Nudge, an Android contact-sharing application owned and operated under the name Mernox Studios, an independent studio based in Dammam, Saudi Arabia. Mernox Studios is a studio name and is not a separately incorporated company.

Responsible operator or operators: Osama Ahmed Ibrahim Kaoud. In these Terms, “we,” “us,” and “our” refer to those operators. “You” refers to the person using Nudge and, where relevant, an organization that person is authorized to represent.

By creating an account or using Nudge, you agree to these Terms. If you do not agree, do not use the service. Our Privacy Policy explains how we handle personal information. Acceptance of these Terms does not replace any separate privacy consent required by law.

2. Eligibility

You must be at least 13 years old to use Nudge. If you have not reached the age at which you can enter this agreement in your country, a parent or legal guardian must review and agree to these Terms on your behalf and authorize your use where permitted by law. Local requirements for parental authorization of personal-data processing also apply.

If you use Nudge for an organization, you must have authority to bind it to these Terms. You must comply with applicable law and any eligibility requirements of linked services or Google Play. Global availability does not mean every feature is available or lawful in every country.

3. Account Registration and Security

Registration requires a name, verified email address, and password. Phone numbers, photos, and other profile fields are optional unless needed for a particular feature. A card must include at least one verified phone number or email address.

Provide accurate account and contact information and use only contact details and social identities you are entitled to use. You may use an appropriate display name, but must not impersonate another person or falsely claim a business affiliation. Verification shows control of a contact method at the time checked; it is not an identity, ownership, or trustworthiness guarantee.

Keep your credentials secure and notify support@mernox.dev if you suspect unauthorized access. You are responsible for activity you authorize and for reasonable protection of your account. You are not automatically responsible for unauthorized activity caused by our failure to meet a legal obligation.

4. The Service and Contact Sharing

Nudge lets users create contact cards, connect supported social identities, and share selected details through supported NFC and online flows. Compatibility depends on devices, Android permissions, connectivity, and external services.

Review the selected card and sharing mode before sending. Personal exchanges use confirmation controls, while business and social features may support one-way sharing. Public NFC social sharing can expose a selected public social link to nearby compatible devices without requiring the recipient to have Nudge.

Recipients can retain or export information. Editing, disconnecting, or deleting an account cannot recall copies already saved in another person's contacts or history. Do not use information received through Nudge for unsolicited marketing, harassment, or any other unlawful purpose. A contact exchange does not itself establish consent to marketing.

We may maintain, update, or change features. Where a change materially affects a paid service, we will provide any notice, remedies, or refund rights required by law and the applicable store terms.

5. Intellectual Property

Nudge's software, branding, original designs, animations, and other service materials are owned by the operators or their licensors, subject to third-party and open-source rights. These Terms give you a limited, personal, non-exclusive, non-transferable right to use the app for its intended functions while you comply with these Terms.

You may not copy, resell, sublicense, or exploit the service or our branding without permission, except where the relevant license or applicable law permits it. Statutory rights to interoperability, lawful reverse engineering, or other protected activity are not restricted by this clause. Third-party names, trademarks, and content remain the property of their owners. Their appearance does not imply endorsement.

6. User-Generated Content

Your names, photos, banners, contact details, business information, and social links are “User Content.” You retain any ownership rights you have in that content.

You give us a non-exclusive, royalty-free license to host, store, reproduce, format, display, and transmit User Content only as necessary to provide, secure, and support Nudge and carry out your sharing instructions. This license does not transfer ownership or authorize unrelated advertising use. It ends when the content is deleted from our active service, subject to necessary legal retention, backup handling described in the Privacy Policy, and copies already shared with recipients.

You must have the rights, permissions, and lawful basis needed to upload and share content. Do not upload unlawful, exploitative, infringing, deceptive, or abusive material. We may restrict access to or remove content when reasonably necessary to enforce these Terms, comply with law, or protect people. We do not guarantee that all content is reviewed or verified.

Report content or intellectual-property concerns to support@mernox.dev, identifying the content, your concern, and your authority to make the report. Do not send passwords or verification codes.

7. Subscriptions and Payments

7.1 Paid offerings

Where available, Nudge offers:

• Plus: a one-time purchase unlocking eligible Plus features.
• Extra personal slots: repeatable purchases adding profile capacity to the purchasing Nudge account.
• Business: a monthly or yearly subscription for eligible Business features.

The price, currency, taxes, billing interval, included features, and any trial are shown before purchase in the app and Google Play checkout. Those displayed terms govern the transaction. Trial eligibility and duration depend on the actual offer. A previous purchase does not guarantee another trial. A one-time purchase does not promise that the service will operate forever.

7.2 Billing, renewals, and trials

Google Play processes purchases and payment methods under its applicable terms. By completing checkout, you authorize the charges disclosed there. An automatically renewing subscription continues for successive billing periods until cancelled. If a trial converts to paid service, the disclosed subscription charge applies unless you cancel before the trial ends according to Google Play's instructions.

Price changes and subscription changes are subject to applicable notice, consent, and consumer-protection requirements. Keep your payment and store account information current.

7.3 Cancellation and refunds

Manage or cancel renewal in Google Play > Payments & subscriptions > Subscriptions, or use Google Play's subscription center. Cancellation normally stops future renewal and leaves access through the period already paid for, subject to the purchase terms and applicable law.

Uninstalling Nudge, logging out, deleting a profile, or deleting your Nudge account does not cancel a Google Play subscription. Cancel renewal separately to avoid future charges. Deletion does not automatically issue a refund.

Refunds depend on applicable consumer law, Google Play's refund process, and the circumstances of the purchase. Nothing in these Terms removes mandatory refund, withdrawal, cancellation, or digital-content remedies. Contact Google Play for store refund requests and support@mernox.dev for Nudge access or purchase issues.

7.4 Restoration and account deletion

Eligible purchases can be restored after verification using the relevant Google Play account. Deleting an individual personal card does not itself remove account-wide Plus access or purchased slot inventory.

Full account deletion removes card contents and extra-slot inventory. Consumed extra-slot purchases cannot be automatically restored through Google Play after account deletion. An eligible Plus purchase or Business subscription may be restored to a new Nudge account after verification, but deleted card contents are not restored. The same purchase cannot be claimed by multiple live Nudge accounts.

7.5 Payment problems and disputes

We may restrict affected paid features when a payment is pending, refunded, reversed, or subject to a verified dispute, or when a subscription no longer provides access. A payment dispute is not by itself a determination of wrongdoing. Contact support if you believe access was restricted incorrectly.

After Business access ends, the paid features may become unavailable. Stored card contents may remain until separately deleted under our data practices. Retention of a card does not grant continued entitlement to share it as a paid card.

8. Prohibited Conduct

You must not:

• Violate applicable law or another person's privacy or intellectual-property rights.
• Impersonate another person, misrepresent a business, or use contact methods or social identities without authorization.
• Harass, threaten, exploit, discriminate unlawfully, or distribute unlawful content, including child sexual abuse material.
• Send spam or use received details for unlawful solicitation or tracking.
• Scrape or harvest users' details, or attempt exchanges without required consent.
• Bypass authentication, sharing controls, purchase verification, rate limits, or security restrictions.
• Introduce malware, disrupt the service, or access another person's account without permission.
• Make fraudulent purchases, abuse trials, or manipulate purchase restoration.

Good-faith security reports and activity protected by mandatory law are not prohibited merely because they reveal a defect. Contact support before testing against other users or production data without authorization.

9. Third-Party Services

Nudge relies on hosting, verification-message delivery, Google Play, and optional social services. Connecting or opening an external service may make its terms and privacy practices applicable. We do not control external services, recipients' devices, or their availability.

You must comply with relevant third-party terms. We remain responsible for our own obligations, including applicable duties concerning service providers and personal information. Disconnection from Nudge may not remove a permission previously granted at an external provider; you can also review permissions there.

10. Account Suspension, Termination, and Deletion

You may stop using Nudge at any time and request account deletion in Settings or seek assistance at support@mernox.dev. Review your subscriptions and purchase-restoration limits before deleting.

We reserve the right to restrict sharing, remove content, suspend access, or terminate an account when reasonably necessary because of a material breach, unlawful conduct, a security risk, or a legal obligation. Where lawful and practicable, we will explain the reason and allow you to respond or correct the issue. Urgent safety or security cases may require immediate action. You may ask support to review a restriction.

Termination does not waive mandatory consumer rights, refund rights, or privacy rights. We will handle retained information under the Privacy Policy and applicable law. Account termination and Google Play subscription cancellation are separate processes.

11. Disclaimers

To the extent permitted by law, Nudge is provided on an “as available” basis. We do not promise uninterrupted operation, universal device compatibility, successful completion of every exchange, or the accuracy of another user's content. Nudge is not an identity-verification, emergency-contact, or background-check service.

No disclaimer excludes a statutory guarantee, a duty to exercise reasonable care where required, or another obligation that cannot lawfully be excluded.

12. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for indirect or consequential losses, such as lost business opportunities or profits, arising from use of Nudge, where exclusion of those losses is lawful. For consumers, this limitation does not exclude reasonably foreseeable losses for which we must remain responsible under applicable law.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence where liability cannot be limited, death or personal injury caused by negligence where protected by law, infringement of mandatory privacy rights, or any other liability that cannot legally be excluded or limited. Mandatory consumer remedies remain available.

13. Governing Law and Disputes

Subject to mandatory law, these Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes may be brought before the competent courts in Dammam, Saudi Arabia, except where another court has jurisdiction that cannot be excluded by agreement.

If you are a consumer elsewhere, this clause does not remove mandatory protections of the law that applies to you or any right to bring proceedings in a court available under that law. It does not limit complaints to privacy, consumer, or other competent authorities. No mandatory arbitration or class-action waiver is imposed by these Terms.

You may contact support@mernox.dev to seek an informal resolution. Contacting us is not a prerequisite to exercising a legal right or meeting a filing deadline.

14. Changes to These Terms

We may update these Terms to reflect changes in Nudge, payment offerings, or legal requirements. We will identify the effective date and provide reasonable advance notice of material changes where required. Changes apply prospectively, and existing paid commitments remain subject to applicable law and purchase terms.

If acceptance of revised terms is legally required, we will obtain it. Otherwise, continued use after their effective date constitutes acceptance to the extent permitted by law. If you disagree, you may stop using Nudge, cancel renewal through Google Play, and request account deletion, without losing any mandatory remedy.

15. General Provisions

If part of these Terms is unenforceable, the remaining provisions continue to apply to the extent lawful. A delay in enforcing a provision is not a waiver. These Terms and applicable purchase terms form the agreement for the service, subject to mandatory law. Provisions that by their nature should continue after termination, including intellectual-property protections, lawful liability limitations, and dispute provisions, survive to the extent applicable.

16. Contact Information

For questions, account assistance, content reports, purchase concerns, or disputes:

Mernox Studios, Nudge
Email: support@mernox.dev
Location: Dammam, Saudi Arabia
Responsible operator or operators: as identified in Section 1.
Additional contact or service address, if legally required: 8096 A4 4025 Al badi Dist.